PTC License Management (LM) provides the following services for obtaining and managing your PTC software products and licenses.
PTC currently supports the FlexNet Publisher License Server using both the license manager lmgrd and lmadmin. The following table outlines the supported FlexNet version and license manager, the supported platforms and supported operating systems. A multiple-server floating license configuration must be set up manually. Steps to set up the server: Before you start. Retrieve a FlexNet License File. Download FlexNet Publisher Software. Install FlexNet Publisher Software. Adapt FlexNet License File. Start FlexNet Publisher.
Ptc License Server Unreachable
- The license server manager handles the initial contact with your PTC software that uses FlexNet licensing. It passes the connection to the appropriate vendor daemon. A license server manager serves the following purposes:. Starts and maintains vendor daemons for serving license.
- We highly recommend running the FlexNet license server ( lmadmin) as a service (on Windows) or a daemon (on OS X or Linux). As a result, the server can start automatically after the machine boots. Starting the server manually is not user-friendly – there is no GUI for this action. If your operating system is Windows.
- PTC License Server Release Wildfire 3.0 Datecode M020 is a program developed by PTC. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software installer includes 12 files.
- Codes for new software orders.
- Access to PTC software license information, including the ability to request a current license pack, access or modify current address and contact information, and request a Customer Detail Report.
- Ability to modify existing license configurations, including removing and reinstalling software when replacing obsolete machines, consolidating licenses to a single server, and moving options from one license to another.
The PTC LM Web tools provide the most efficient management of your licenses on the Support Website on ptc.com. With the online tools you can perform almost every license management operation without calling a License Management representative. You can also contact License Management by one of the following methods:
- Call the Customer Care Center or the License Management office at the number listed in the Contact tab
- Log a call via the Customer Care Case Logger
- Email License Management: North America: [email protected], Europe: [email protected], Asia Pacific: [email protected]
The PTC process for license distribution allows you to obtain the desired license configurations during the installation process. The processes for placing a software order and obtaining license codes for a new software order follow.
Mathcad and License Management
Creo License Manager
Specific information for Mathcad customers on license management is on the Mathcad Licensing FAQ. Contact License Management through the standard phone numbers and Website.